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Find Frequently Asked Questions in Our Help Center

Get quick answers to common questions about our health services, appointment booking, payment options and how we make your healthcare experience easier.

Questions? You’re covered.

What services does the GP Health Hub provide?

GP Health Hub offer weight loss services including management of side effects associated with weight loss medication. Further we treat men’s health conditions including erectile dysfunction and Premature Ejaculation.

How can I book an appointment?

Appointments can be easily booked online via our website. Our convenient booking system allows you to select a time that fits your schedule.

Do I need to bring any documents for my consultation?

Please have a proof of ID at hand to show during the consultation as the clinician may request this. Any prescription issued will be issued using this information, therefore it is important to provide accurate information.

We may require proof of ID when issuing some prescriptions.

What payment options are available?

We only accept credit/debit cards, Klana / apple/ google pay

How long is the average consultation?

Most consultations last between 10 to 20 minutes, depending on the complexity of your health concerns. We aim to provide thorough care, most consultations are 15 minutes long allowing enough time to provide thorough care, addressing all your needs during the consultation. You may book a follow up appointment if required.

Follow up appointments may take less time but are just as detailed to ensure consistent care and progress.

Can I get a prescription during my consultation?

* Please note prescriptions are not provided during consultations for GP letters.

Yes, if necessary, our healthcare provider'- If clinically appropriate our clinicians can prescribe you medication. We ensure that any prescribed medications are suitable for your condition and health needs.

What is the exact price of the initial consultation, and how much do follow-up appointments cost?

Consultations for letters are priced at £29.99, while all other consultations are priced at £39.99.

Are medication costs included in the consultation fee, or are they billed separately?

This does not involve the price of medication. Medication prices are determined by our pharmacy partners and are available prior to booking an appointment.

If I am not eligible for a specific medication, is the consultation fee refunded?

The consultation fee is not refundable. Booking a consultation does not guarantee medication will be prescribed if not appropriate. Due to this it is vital all patient answer the pre appointment form accurately.

How frequently will I need to check in with a clinician to monitor my progress and manage side effects?

For weight loss medication we recommend a review 1 month after the initial consultation. Future reviews can be booked as needed on an individual patients needs. You can book a consultation to discuss and manage any side effects when needed.

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